Important Information


Shipping

All orders are shipped priority and, if possible, with tracking - unless you specify a different option at checkout. All orders ship within one working day.
Accurate shipping costs are automatically assigned at checkout based on the weight and final destination of your order. If you wish to know the shipping costs, please add your items to your cart and see check-out. 

Notifications

Fulfilment and shipping notifications are sent automatically via email and/or text. If you selected a tracked shipping option, you will receive tracking detail in this notification email. 
We strongly suggest you sign up to our mailing list to keep updated on future releases and important updates about your item. 
Please do not contact us for updates on the progress of your order - you will receive notifications automatically. 

Shipping Address

Please take the time to enter your contact number and email address accurately. Be sure to provide the correct shipping address.
We do not take responsibility for an incorrect shipping address.

Customs

We do our best to mark your box as a gift or low value, but sometimes we have no control over customs charging taxes and fees due to the automated nature of our fulfilment system. 

Warranty

Your Watch comes with a 1-year manufacturers warranty starting the date of delivery that covers any and all manufacturing defects. All watches will be inspected, and hand tested for quality assurance before delivery. If there is a manufacturing fault that prevents you from performing, all you need to do is send it in, and we will repair or replace your watch for free.

Tutorials & Instructions

All necessary instructions and links to tutorials will arrive with your items. It is not possible to gain access to instructional information before you receive your products. 

Returns Policy

All sales are final — no refunds or exchanges.

Watch Battery

Your watch runs on an easily replaceable watch cell battery. We strongly suggest replacing your battery at a watch repair store. We do not take responsibility for faults that occur from changing the battery yourself. If you wish for us to change the battery for you, please contact support. 

Patent

This analogue looking watch, secretly connected to an app or remote for the use of a magic trick, is a Patent Pending Product. 

Customer Support

Please reference your order number and the include the email address used to place your email. We usually respond within one working day.
click: support@nobodyknows.us